There are  13 surveys for this facility. Please select a date to view the survey results.

New Note Type added to AlayaCare Software Patient Documentation titled "Unstaffed Hours." The scheduler will use this note subject to document all attempts and processes implemented in trying to fill open hours and shifts. Every 60 days at recertification the schedulers will insert a 60-day summary of all efforts that will be accessed by the RN Supervisors in the note section-communication will be added to the recertification POC, 485 for the physician. All departments have access to read notes which will be used as a form of department communication. Information included in schedulers notes: Family communications on unfilled hours/shifts.
Communication with co-vending and other agencies offering the same service.
Company recruiting efforts.
Section added to the Supervisory Visit Note as section H) to be completed on recertifications and added to the POC physician's order. Section to be labeled as "Unstaffed Hours" and contain all communications and measures implemented by scheduling to fulfil open hours and shifts. Completed by RN Supervisors.
An Audit will be conducted on every patient who will have a recert completed within the plan of correction time period. To be completed by Quality Assurance Director.
All involved internal employees (Scheduling department and Clinical department) will be educated on new processes. To be completed by Director of Scheduling, Quality Assurance Director.
The auditing of new processes as a result of the plan of correction will be added to PIP and QAPI for ongoing monitoring so the deficient practice does not recur.

New Note Type added to AlayaCare Software Patient Documentation titled "Unstaffed Hours." The scheduler will use this note subject to document all attempts and processes implemented in trying to fill open hours and shifts. Every 60 days at recertification the schedulers will insert a 60-day summary of all efforts that will be accessed by the RN Supervisors in the note section-communication will be added to the recertification POC, 485 for the physician. All departments have access to read notes which will be used as a form of department communication. Information included in schedulers notes: Family communications on unfilled hours/shifts.
Communication with co-vending and other agencies offering the same service.
Company recruiting efforts.
Section added to the Supervisory Visit Note as section H) to be completed on recertifications and added to the POC physician's order. Section to be labeled as "Unstaffed Hours" and contain all communications and measures implemented by scheduling to fulfil open hours and shifts. Completed by RN Supervisors.
An Audit will be conducted on every patient who will have a recert completed within the plan of correction time period. To be completed by Quality Assurance Director.
All involved internal employees (scheduling department and Clinical department) will be educated on new processes. To be completed by Director of Scheduling, Quality Assurance Director.
The auditing of new processes as a result of the plan of correction will be added to PIP and QAPI for ongoing monitoring so the deficient practice does not recur.